blu-3 UK

We provide continuous services for our client, blu-3 UK. We migrated blu-3 UK to an Office 365 system from a slow and inflexible IT system. These Office 365 systems are able to work reliably wherever they are in the world, a feature that was needed as the team shares and collaborates on documents. This discourages them from sending attachments and ensures version control.

What services do we provide for blu-3 UK?

We provide IT support for blu-3 UK on an ongoing basis, but we took a number of steps in order to provide blu-3 UK with the infrastructure and systems that they have now. Our work with blu-3 UK includes:

  • Unlimited remote and telephone support for up to 240 users
  • Management of Microsoft 365 tenant
  • Microsoft application support (including applications such as Word, Excel)
  • Proactive monitoring and patch management of company owned PCs
  • Management of cyber security solutions supplied by us at Cyan IT
  • Management and deployment of company owned mobile devices and PCs
  • Support and management of IT infrastructure (servers and networking), and company-owned audio visual equipment
  • Quarterly service meetings with Senior Leaders at blu-3 UK to ensure we are delivering on their vision for IT

How did we meet the requirements of blu-3 UK?

blu-3 UK benefit from excellent IT support given by our Cyan IT tech team, including regular visits to remote sites and satellite offices, ensuring their IT systems are used consistently and in a secure manner. We manage their IT assets, liaising with blu-3 UK’s corporate services team to guarantee brilliant asset management. We deal with the onboarding and offboarding of users including IT training at their induction. Due to the cloud-based systems Cyan IT introduced and managed, blu-3 UK were able to continue working as normal from day one of the pandemic, helped also by the 1:1 laptop scheme.

What were the challenges faced?

Whilst we were working on their IT systems, blu-3 UK experienced rapid growth in their business. As they continue to grow and celebrate more good news stories for the work they do, there is an increased risk of a cyber-attack. This means that their cyber security must be strong as a preventative measure.

How were these challenges overcome?

To keep up with the growth of blu-3 UK, Cyan IT increased its tech team resource, taking on two apprentices who are an amazing asset to the company. This ensures that we can provide blu-3 UK with the necessary support they need and can maintain the highest standard. In addition to this, we are constantly appraising their cyber security measures and horizon scanning for new threats.


Contact Cyan IT

You can benefit from our IT services on an ongoing basis as blu-3 UK do. Get in touch with our expert team to find out more, on 020 8142 4394 or email