We provide jargon-free IT support for your business

  • 40+ years’ combined experience
  • 80% issues resolved in 2 hours
  • Unlimited phone + email support
  • 24-hour monitoring

Contact us for your Free Audit

PPC Form

IT Support

With our IT support, our clients are able to benefit from any kind of IT assistance they could need. This can encompass a range of things, from software to equipment. The majority of our IT support will be delivered remotely, working conveniently around your business to create a minimal amount of disruption. We also provide proactive support using remote management software that lets us fix any issues – maybe before you have even noticed! This service will help ensure that your systems are running smoothly, which is imperative to the seamless running of your business! To find out how we can help you, call us on 020 8142 4394.


What’s included in our IT support

Generally, our IT support will be delivered in a standard package, which includes:

  • Unlimited phone support
  • Unlimited email support
  • Unlimited remote-control support
  • Microsoft application support
  • 24-hour system monitoring
  • Support for peripherals
  • Server management and maintenance
  • Backup management
  • Liaison with internet service providers and third-party vendors, so you don’t have to
  • Support and proactive management of cyber security solutions supplied by us at Cyan IT

Whatever your request, we will accommodate it. We resolve over 80% of support issues within two hours of them being reported and 95% within 4 hours – we’re the reliable support you need. If you decide you need extra support or additional services, this is entirely possible when partnering with us.

What are you waiting for? Call 01227 668899 or email hello@cyan-it.co.uk for expert IT support

How does it work?

For our IT support services, it’s easy to get in touch with us. There are two ways that you can benefit from our services:

Report your IT issue

Call 020 8142 4394 or email hello@cyan-it.co.uk to get in touch with our team. Once you have told us how we can take some stress off your shoulders, your issue will be resolved quickly. If the issue is critical, it will be responded to within an hour, if there is low urgency, there will be a response within four hours

Benefit from our proactive monitoring

Our engineers will be alerted to an issue by your systems, and will be able to resolve them remotely in most cases. This could even happen before you realise there is a problem, as our proactive services are designed to minimise the impact that potential IT problems could have on your company. Many of our clients have expressed their gratitude to us for solving issues before they seem to have even presented!

What are you waiting for? Call 01227 668899 or email hello@cyan-it.co.uk for expert IT support

IT support: what it can
do for you

You may be pondering the benefits of ongoing IT support for your company. No matter what sector you are in, you will undoubtedly rely on IT systems in some capacity. IT support will allow you to be confident in your systems and in the fact that any issue will be resolved without delay. You can benefit in the following ways:

Free up your time

Our IT support ensures that your employees won’t have to pick up responsibilities relating to IT. This could make them more confident in their role and free up their time for other duties, enabling your company to run smoothly.

Mitigate against cyber attacks

Our proactive cyber security software will monitor the devices in your business so that we can counteract the risk of a cyber threat. With our IT support, your systems will be protected and your information will be backed up.

Monitor equipment and software

Working with us, we can ensure that your hardware is current, enrolling devices within our remote management systems. We also account for accurate software licensing, as only our team can install the software.

What are you waiting for? Call 01227 668899 or email hello@cyan-it.co.uk for expert IT support

Our portfolio of IT services

Working with Cyan IT can offer you a comprehensive service. We can handle everything you could need regarding your company’s systems, providing a reliable service and using jargon-free communication to maintain good working relationships. We offer a wide range of IT services, allowing you to focus on your business without the annoyance of navigating IT!


New infrastructure for your business can help the way you operate. You will benefit from our efficiency and ability to keep your data safe. We deliver and implement IT infrastructure seamlessly, helping you through the transition.

Cyber security

Cyber security is incredibly important for your business, and it’s something that we are experts in. This area should be taken seriously, and we can advise your company about what systems to put in place to ensure your data’s security and integrity.

VoIP and telephony

VoIP allows your business to make calls with an internet connection, from any compatible device. This will give your employees flexibility, with the option of remote working whilst still being able to make calls to clients and colleagues.


Procurement is the sourcing and supplying of IT equipment. This could be anything, from laptops and mobile devices to consumables and CCTV hardware. We can also supply equipment alongside our other services.

Microsoft 365 solutions

The migration over to Microsoft 365 could see your business benefitting from more efficient systems. You can benefit from small group training and data on the cloud rather than on-premise servers.


Our business IT consultancy can benefit anyone. We will get to know your business in order to help you make IT decisions that will help you grow and evolve. Our experience in the industry is what makes us the specialists you need.

What are you waiting for? Call 01227 668899 or email hello@cyan-it.co.uk for expert IT support

Working with our team: what to expect

Working with Cyan IT will be everything you could wish for from an IT company. We prioritise our clients’ experience with us, ensuring that you reap as many benefits as possible. We infuse our values into every bit of work we do.

Jargon-free communication

We know that there can be technical language that’s hard to keep up with when working with IT! We communicate with you without the jargon, ensuring that we are understood and can help you with your IT requirements easily.

An experienced team

Together, our team has more than four decades of experience in the IT industry. Your company will benefit from this extensive experience, identifying problems we have seen before and resolving them expertly.

Consistent and reliable

The software we use allows us to proactively monitor your company’s IT, giving you peace of mind that potential problems will be resolved. You will have a consistent point of contact, building up a beneficial working relationship.

Contact Cyan IT

Your search for IT experts just ended – give us a call on 01227 668899 or email hello@cyan-it.co.uk for our IT support services.